close-icon

Project Eagle

Project Eagle

One main concern of many companies is to ensure that demand meets supply; the same applies with ride-hailing company Grab. 

There were increasing requests from country teams to view drivers and their locations in real time so as to have an overall perspective of the city-level supply. This would allow the Country and Strategy managers to affect driver behavior to improve supply positioning and use offline levers to decrease supply misplacement.

Project Eagle aims to:
1) Reduce driver un-utilisation
2) Increase unique number of successful bookings
3) Increase driver NPS (net promoter score)

This project was initially an internal company hackathon idea that is now live and in use daily.

Password for the full Invision prototype is available upon request.

Next: Doufeng App